View Assigned Feedback
My assigned feedback displays feedback assigned to a Viewer Viewers are users with Read-only access to documents. They can access documents and submit feedback to editors user who is chosen as a collaborator for a feedback. The collaborator/ Viewer user can share their view through private comments and collaborate with authors to resolve the feedback issue within Panviva.
My assigned feedback is accessed via the More > User menu.
This list displays feedback assigned an Author in a chronological order (by date). The private comments will be highlighted in yellow in the feedback list.
Note: My Assigned Feedback option will be visible to all the users even if they are not assigned the collaborator role.
Collaborate on assigned feedback
To collaborate on an assigned feedback,
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Click More
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Select User > My feedback.
A list of your assigned feedback items display in a chronological order (by date).
Note: Private comments will be highlighted in a light-yellow background.
Note: Assigned feedback (in the list) will be greyed out if the viewer user doesn’t have Read access to the document for which the feedback has been submitted.
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Select a feedback from the list of assigned feedback and select Open.
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Under Comments, provide a comment.
Note: The Submit private comment option will be enabled by default and greyed out.
Feedback notifications
The following table highlights the notifications received and its recipients:
Notification Type | User-Action | Recipients | Message Center | Message | |
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Assignee Notification | When feedback is assigned. |
Users assigned to the feedback on the Feedback Management tab, collaborators and followers. Note: Users will not be notified when they assign feedback to themselves by selecting Assigned to Self in the Assignee field. Furthermore, the document owner will not receive this notification unless they follow the feedback. |
Yes | Yes | Title: Feedback assignment Message: "Feedback ID: 719 is assigned to you." |
Update Notification | When View Assigned Feedback is updated (Priority, Status, and Assignee field). |
Users assigned to the feedback on Feedback Management tab, collaborators and followers. Note: The document owner will not receive this notification unless they follow the feedback. |
Yes | Received only by Assignee | Title: Feedback updated Message: "Feedback ID: 8278 has been updated." |
Private Comment Notification | When a private comment is submitted by selecting Submit Private Comment checkbox in the manager. | Author users who follow the feedback and collaborators. | Yes | No | Title: Feedback comment Message: "Feedback ID: 8278 has a new comment." |
Public Comment Notification | When a comment is submitted from the Manager An Admin user who can manage and assign feedback, workflows, document, images etc. and Viewer | Followers of the feedback and collaborators. | Yes | No | Title: Feedback comment Message: "Feedback ID: 8278 has a new comment." |