Configuring Attachment Splitting Policy

The routing rule is where you configure the attachment splitting policy Route to Connector action. All rules with Route to Connector actions are supported, including the default rules created for connector and custom rules that are created after the Upland AccuRoute server is installed.
The split/merge functionality is not applicable for messages being routed to FaxCenter, the Embedded Directive Manager, or the Lookup Manager.

To configure the attachment splitting policy in a rule

  1. Start the Server Administrator.
    On the Start menu, click Upland AccuRoute > Upland AccuRoute Server Administrator.

  2. On the console, expand the Server Administrator tree.

  3. Expand Rules. Click Inbound/Outbound.

  4. Find and select the rule where the splitting policy needs to be configured. The Create New Rule wizard appears.

  5. Go to the Specify the Actions to take for this Rule page, double-click the action where the policy needs to be set.

  6. Verify that Allow sender to override the Delivery Format is not selected. Attachment merging is not supported when the sender is allowed to override the delivery format.

  7. Click Advanced.

  8. Select Override document processing.
  9. Select the Split mulit-page attachments into page groupings option. When you enable this option, the server processes the pages in a document sequentially and creates additional attachments when necessary based on the split instructions.

  10. Select one of the following options.

  • Based on attachment page count - Select No longer than. Enter the page number where attachments should be split.
    When the first attachment reaches the number of pages specified, the AccuRoute Server creates another attachment and continues processing the pages in the document. Additional attachments are created as specified until all the pages in the document are processed. For example, if the option specifies 3 as the page limit, the AccuRoute Server would process a 7 page document and generate 3 attachments: the first attachment includes pages 1, 2, and 3, the second attachment includes pages 4, 5, and 6, and the third attachment includes page 7.
  • Based on file size - Select No Larger than. Enter the file size. When the first attachment reaches the file size specified, the server creates another attachment and continues processing the pages in the document. Additional attachments are created as specified until all the pages in the document are processed.

Note: Upland AccuRoute does not recommend setting file size policies smaller than 2MB. When the server cannot enforce the file size policy, the message fails and the following error is listed in the message journal: (0x80070057 - The parameter is incorrect.).

  1. Select the Merge all attachments before splitting as directed option if message attachments should be merged before they are split.

  • If you enable this option, the server merges all the attachments from the original message into a single attachment and then begins processing the merged attachment. (The merge order is based on the order in which the user originally added attachments to the message.) If this option is not enabled and the original message has multiple attachments, the AccuRoute Server processes each attachment individually.
  1. Click OK and Finish to save your changes.

See also

About Attachment Merging and Splitting

Configuring Attachment Merging Policy

Customizing Attachment FileName Templates