Configuring WebApps Single Sign-On

You can configure WebApps Single Sign-On (SSO) by using Server Administrator > Configuration > WebApps . You must create a new app registration using an Identity Provider; for example, Azure Active Directory before configuring SSO.

Note: Your On-Premises Directory must be synced to a cloud-based Identity Provider for the SSO configuration to work.

To configure SSO

  1. Start the Server Administrator.

  • On the Start menu, click Upland AccuRoute > Upland AccuRoute Server Administrator.

  1. Expand Configuration on the Server Administrator tree.

  2. Right-click WebApps . The Properties shortcut menu appears.

  3. Select Properties.

  4. Ensure the Authentication tab is selected.

See the WebApps Properties > Authentication dialog box example below.

  1. Select Single Sign-On on the Type drop-down list.

  2. Go to the Registered Application section and paste the Application (client) and Secret IDs from Azure Active Directory in the appropriate boxes.

  3. Type or paste the Identity Provider Authority URL (Directory (tenant) ID) from Azure Active Directory in the Authority box in the following format: https://login.microsoftonline.com/{TenantID}. The Fetch Identity Details button becomes active.

Note: This IDP Authority URL and format are  specific to Azure Active Directory and will be different for other Identity Providers.

  1. Click Fetch Identity Details and log into your configured Identity provider. The Identity Map controls become active with the appropriate defaults selected; for example, upn (User Principal Name). Other options are available and can be selected based on your unique configuration.

  2. Click OK.

Restarting or Resetting IIS (Internet Information Services)

  1. Open IIS (Internet Information Services, enable Anonymous Authentication, and disable Windows Authentication.

  2. Restart the site from IIS or run IISRESET at the command prompt.

Testing SSO

Testing signing on

  1. After the reset is complete, open a browser and specify your WebApps URL.  You and company users are redirected to authenticate your login credentials via Azure Active Directory or other Identity Provider instead of the WebApps Login page.

  2. Type or select your account name from the list and type your password.

  3. Click Sign in. You and company users are redirected to the  WebApps Home page.

Testing signing off

  1. Select your account name next to the Help icon. The Pick an account page appears if you and company users are signed into multiple accounts.
  2. Select the WebApps account. The You signed out of your account message appears.

See also

About WebApps Single Sign-On