About Silent Server Install

A Silent Server Install is the installation of a software program that requires minimal or no user interaction. It is a convenient way to streamline the installation process of an application. Administrators can do a silent server install on Upland AccuRoute servers that are part of an organization’s network.

In addition, it can be applied to any server configuration; for example, Server Cluster Primary or Secondary, Disaster Recovery, and/or Remote Component servers.

Before you begin

The silent server installation process requires a Server Prerequisite Install Check and a recording of the server installation process on a server where a server installation does not currently exist. After recording the server installation, a playback of the recorded steps is then executed on as many different servers as needed. The setup.iss and settings.json files are created during the process. Post installation and configuration tasks are required for licensing, rulesets, connectors, and any other components specific to your workflow environment.

Administrators must complete the following tasks.

Running the Server Prerequisite Install check

The Prerequisite Install Check automatically verifies, installs, and/or configures a variety of prerequisites before the server installation occurs. See the Server Installation and Integration Guide for more information.

To run the Prerequisite Install Check

  1. Log in to the system where the server will be installed using your service account.
  2. Go to the network copy of the server setup and run \AccuRoute \Install.exe. The Prerequisite Install Check dialog box appears.
  3. Select Complete Server.
  4. Ensure the appropriate components are selected for configuration.
  5. Select Configure System. The Complete Server - Successful Summary dialog box appears when the system completes the configuration.

Note: Restart the system if it asks you to.

  1. Stop and do not select the Install button.
  2. Select Exit.
  3. Continue to Recording the Server Installation.

Note: Contact Technical Support if running the Server Prerequisite Install Check is not feasible for your server configuration.

Recording the Server Installation

The server installation process is recorded at the Command prompt by using the following executable file found in the Upland AccuRoute > MessageServer folder.

setup.exe /r /f1"C:\myfilepath\setup.iss" /v"RESPONSEFILE=C:\myfilepath\settings.json"

To record the server installation

  1. Go to the Command prompt, type the executable file listed above and press Enter.

Note: The myfilepath is a convention used to illustrate where your specific file path should be indicated in the executable file. A server installation icon will appear and then disappear on the Task bar. No message is displayed when the server installation is complete.

  1. Start the Server Administrator to ensure the installation was successful.
  2. Continue to Installing the Silent Server.

Installing the Silent Server

System names may be recorded when prompted for Shared Folder Paths, SQL Servers, or the Primary Server when configuring a Cluster. You must review and update these values as needed in the settings.json file before doing a silent server install on a different system .

You can do a silent server installation on any other server by using the following MessageServer executable file at the Command prompt.

setup.exe /s /f1"C:\myfilepath\setup.iss" /v"RESPONSEFILE=C:\myfilepath\settings.json"

To install the silent server

The Prerequisite Install Check must be performed wherever server components are installed.

  1. Run the Prerequisite Install Check.
  2. Go to the Command prompt, type the executable file listed above and press Enter.
  1. Start the Server Administrator to ensure the server installation was successful.