If a message was not delivered to the intended recipient, you can resend the message from the History folder. When you resend a message, it remains in the History folder. The server does not create another copy of the message.
Note: The original message and the resent message share the same job ID.
To resend a message from the History folder
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Start the Server Administrator.
On the Start menu, click Upland AccuRoute > -
In the console, expand the Server Administrator tree.
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Expand the Messagesnode. Click History. The History folder lists the messages the server has processed.
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Search for the message you want to resend. You can do the following:
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If you know the barometer where the message resides, select it. All messages that are being processed by that barometer are listed.
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To filter the number of messages listed, select an option from the View drop-down list.
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Right-click the message.
- Select Resend from the short-cut menu. The Resend Job dialog box appears.
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Select Change Destination Information to change the destination, send after time, or message priority.
- Specify the appropriate values.
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Click OK.
If you have difficulty locating a particular message, create a custom view using any search filter criteria. For instructions, see Creating Custom Views.