About FaxCenter

FaxCenter is a fax routing application that works in conjunction with the fax server in your organization. You can think of FaxCenter as a "mail hub" for faxes. As soon as your organization receives a fax from another organization, the fax appears in your FaxCenter account, and you must determine the most appropriate recipients and locations for the fax. These recipients and locations might include e-mail recipients, fax machines, printers, and document management applications.

Once the fax arrives in your FaxCenter account, you should review the fax, annotate it if necessary, and then route it to the most appropriate recipients and locations. While working in FaxCenter, you can generate, print, and save reports on faxes, as well as set up automated routing so that all faxes go to a particular recipient or location.

Using FaxCenter, you can:

  • Route inbound faxes to e-mail recipients, fax machines, printers, and document management systems in your organization's network.
  • Release outbound faxes to secure destinations.

Some unique FaxCenter features enable you to:

  • Edit and annotate faxes before you route them.
  • Route and re-route partial, single, and multiple faxes.
  • Route faxes to a document management system.
  • Reassign inbound faxes to other FaxCenter users.
  • View the history of a fax.
  • Generate reports on all faxes or only the selected faxes in a list.
  • Configure audible and visual notification alarms for new faxes.
  • Search all the faxes in FaxCenter by their properties.
  • Route new faxes automatically to a specified destination.
  • Enable After Hours so that inbound faxes are processed differently when all FaxCenter users in your organization are unavailable to process them.

Note: A network administrator configures rules that determine which faxes appear in your FaxCenter account and the features you can use to route them.

See also

FaxCenter Help