Post Installation Configurations

The server generates notification messages for various events and sends them to users through the connectors for ExchangeX, Notes, and SMTP. The display name and email address associated with these notification messages can be set in the server properties. Upland AccuRoute recommends setting these attributes using a valid email address so that users can reply to notification messages if they require assistance. (The default email address is MessageServer and the default display name is Message Server.)

To specify the originator of notification messages generated by the server

1. On the Start menu, click Upland AccuRoute > Upland AccuRoute Server Administrator..
2. Expand the Server Administrator tree and right-click the server name.
3. Select Properties. The Server Properties page opens.
4. Click the Settings tab.
5. In the E-mail Address box, type the email address that should be associated with notification messages generated by the server. Upland AccuRoute recommends using a valid email address so that users can reply to notification messages if they require assistance.
6. In the Display Name box, type the name that should be associated with notification messages generated by the server.
7. Click OK to save changes to the server properties.

 

The server has a Clients folder where it stores all the setup programs for its client applications, such as Desktop, WebApps , CostRecovery, and Extensions. After the server is installed, the Clients folder is shared, but only the service account has permissions to access it.

Note: The network path to the Clients folder is \Program Files (x86)\Upland AccuRoute\AccuRoute\Clients.

Upland AccuRoute recommends customizing the permissions on this folder so that the users who are installing these applications on clients can access the setup programs conveniently from anywhere in the LAN. If necessary, the setup programs can be copied to a network location where all applications are stored for deployment purpose, and can be copied to the client before installation. For more information on modifying Windows sharing and security permissions, consult Windows Help.

 

The server requires additional configuration to convert PCL files. Upland Upland AccuRoute recommends completing this configuration, but it may be omitted if the server is not required to convert PCL attachments.

See instructions for the appropriate server location below.

Server on the same drive as the operating system

To configure the server to convert PCL message attachments

1. Find the short name path to:

• ...\Omtool\Omtool Server\Vendors\GhostScriptPCL

Tip: To obtain the short name of a directory, run dir /x in the parent directory. For example, to obtain the short name of C:\Program Files, set the working directory to C:\ and run dir /x. This returns the short name of all folders under C:\.

2. Right-click My Computer and select Properties from the drop-down menu to open the Properties page.
3. Click Advanced.

4. Click Environmental Variables.

5. In the System Variables section, add the variable PCLFONTSOURCE. Set the variable value to the short path to the GhostScriptPCL directory.

Note: Use forward slashes, and include a forward slash at the end of the path, for example, / PROGRA~1/Omtool/OMTOOL~1/Vendors/GHOSTS~2/

6. Click OK to close the Environmental Variables page.
7. Click OK to close the System Properties page.

Server on a drive different from the operating system

To configure the server to convert PCL message attachments

1. Copy the font files from:

• ...\Omtool\Omtool Server\Vendors\GhostScriptPCL to:
• C:\Winnt\Fonts

2. Create ...\Winnt\Fonts at the root level of the drive where the server is installed.
3. Copy the font files from: ...\Omtool\Omtool Server\Vendors\GhostScriptPCL to:

• ...\Winnt\Fonts on the drive where the server is installed.

4. Right-click My Computer and select Properties from the drop-down menu to open the Properties page.
5. Click Advanced.
6. Click Environmental Variables.
7. In the System Variables section, verify that there is no PCLFONTSOURCE variable. (If it exists from a previous version of the server, delete it.)

8. Click OK to close the Environmental Variables page.

9. Click OK to close the System Properties page.

 

The following procedure applies only if you are using the Web Client.

1. Click Start > All Programs > Administrative Tools > Internet Information Services (IIS) Manager.
2. Expand the server running Web Client. Expand Sites and then expand Default Web Site.
3. Click the virtual directory for Web Client. (The default name is WebClient.) The Internet Information Services features view opens in the details pane.

4. In the IIS section, click Authentication. The following page opens.

5. Verify the Anonymous Authentication option is disabled. If not disable the option.
6. Verify the Windows Authentication option is enabled. If not, enable the option.
7. Perform an iisreset.
   • Open a command prompt.
   • Type iisreset.
8. Press Enter.