About SMTP Connector

The SMTP connector enables communication between the Upland AccuRoute Server and a SMTP mail server. With the SMTP connector installed, users can send and receive messages using network scanning devices, End User Interface or any SMTP email client program. The SMTP connector is used as a standardized approach in mail communication which eliminates the need for additional preparatory interfaces.

In addition, Fax users can submit outbound messages to the server using their email client application. (The users can attach a control file to the email message. The server uses the instructions in the control file to process the message and deliver it to its final destination.)

Note: Users must send their message using a qualified SMTP address format. For instructions, see SMTP connector one-off address format.

The SMTP connector also can be configured for DID lookups. This setting identifies information about the intended recipient for inbound faxes and retrieves and applies sender information on a cover page for an outbound message.

SMTP connector requirements

You must have the following installed and configured before you can install the SMTP connector.

  • Upland AccuRoute Server with all the required configurations

  • SMTP server (required if the SMTP connector is configured to use SMTP Relay Server)

  • Internet Information Services (IIS) (required if the SMTP connector is configured to use IIS/SMTP Pickup Directory)

  • Virtual SMTP server properties configured with the address of the SMTP server. For instructions, see Configuring virtual SMTP server properties. (required if the SMTP connector is configured to use IIS/SMTP Pickup Directory)

Note: A IIS requirement change has been made for Administrators who are moving away from the traditional IIS/SMTP configuration. Administrators can specify the use of a SMTP Relay Server as a result of Microsoft limiting the use of IIS. See Setting the SMTP Relay Server for more information.

Accessing the SMTP connector

You can access the SMTP connector by using the Server Administrator > Connectors node.

To access the SMTP connector

  1. Start the Server Administrator.

  2. Expand the Server Administrator tree.

  3. Select Connectors. The Connectors details pane lists the connectors that are licensed with your server.

  4. Double click the SMTP connector to view and edit its properties, if necessary.

Setting the SMTP Relay Server

Administrators can set the SMTP Relay server to manage messages between the AccuRoute server and the SMTP server instead of using IIS.

To set the SMTP Relay server

  1. In the Server Administrator, select Connectors.

  2. Select SMTP on the Server in the Connectors details pane. The SMTP on the Server Properties dialog box appears.

  3. Select the Send Via tab.

  4. Select SMTP Relay Server.

  5. Specify the DNS or IP address parameter in the DNS or IP Address box.

  6. Use the default TCP/IP Port parameter or specify a different one in the TCP/IP Port # box.

See the SMTP on the Server Properties dialog box example below.

smtp on the server properties smtp relay server setting example

  1. Select OK on the SMTP on the Server Properties dialog box.

See also

Sending SMTP Connector Outbound Messages

Adding a SMTP Connector

Configuring SMTP Connector DID/DTMF Lookup

SMTP Connector One-off Address Format

Additional SMTP Connector Server Lookup Configurations

Configuring SMTP Connector Default Recipient Type and Outbound Rules

About Exchange Sent Mail Folder