Disabling users ensures only those who should have access do have access to Adestra; whilst users are disabled they are unable to login to Adestra but admins are still able to maintain the reporting and usage data.
To disable users you must first be in the Admin tab, available to Account Admins only. Go to the user you wish to disable and then click the 'Disable User' button.
This user will then not show in the admin tab unless the 'Include Inactive' checkbox is checked. If it is then the contact will appear, greyed out.
Reactivating Users
To reactivate a user you must have the 'Include Inactive' checkbox ticked. You can then select the disabled user you wish to reactivate. You can reactive by selecting 'Activate User'.
A reactivated user will receive an email, asking them to set their new Adestra password. This link is valid for 24 hours and the email will show who requested the user to reactivate.