Answering Questions on the Plan Details Page
The Plan Details page includes a set of plan details questions.
Depending on the plan type, it may also include sets of account details questions.

This table explains the features you see when you are answering a question on the Plan Details page:
Item | Description |
---|---|
Triangle icon [1] |
Expand the section by clicking the triangle icon.
|
Info [2] |
For guidance on how to answer the question, hover over the info icon. |
Attachments [3] | To add an attachment file to the question, click the paperclip icon. |
Note icon [4] and answer drop-down options [5] |
To answer a question:
Click the note icon to add the text.
|
Last-modified date [6] | The last-modified date is updated when you make any update to a question's answer. |
Quicklinks [7] | Additional resources are available on some plan details questions. Click the Quicklink icon to access these resources. |
Tip:
- 'Account Goal' is a default question for Enterprise Account Plans. The goal should be specific with a quantitative (revenue) and qualitative (relationship) component. A new account team member should easily understand what the team is trying to achieve.
- Where attachments are added, a brief summary of the content of the attached file should be provided.

Account details questions do not have answer drop-down options or Quicklinks.
You answer the question by adding notes and/or attaching files.
Tip:
- Questions for targeted accounts are an initial priority. Examples of targeted accounts are highlighted below.
- Where attachments are added, a brief summary of the content of the attached file should be provided.
Note: If you specify a web address or a Twitter handle (any text starting with "@" followed by alphanumeric characters), this is automatically converted into a hyperlink.