Managing Access to Teams (Administrator Only)

TeamView users have access automatically to any team they set up themselves.

A user also has access to any team that the administrator explicitly shares with them.

Sharing operates on the following basis:

  • The Team View Team object is set to Private.
  • (Otherwise, all users have access to all TeamView teams.)

  • In the relevant Team View Team record in Salesforce, the IsPublic checkbox is selected.
  • This makes it possible to share the team with specific users.

  • The Team View Team record is shared with specific users by clicking the record's Sharing button.
  • When this is done, for those particular users, the team is available for selection in TeamView.

For more information about managing access to teams, see the TeamView Administration Guide.