Working With Actions

  • Adding an action
  • You can create a new action within an objective. This automatically assigns it to the objective. Actions are listed within the objective they're assigned to.

    Tip: Each objective should have at least two actions with due dates and owners.

    Or you can create a new action that's not assigned to an objective. These actions are listed by account instead. For example, actions associated with an account called 'Oriole Med', and which are not assigned to an objective, are listed under [Unassigned Actions] - Oriole Med.

  • Editing an action
  • Click an action's pencil icon to edit its details.

    Tip: Actions should be updated on a regular basis.

  • Filtering actions
  • Two filters are available: Owner and Account.

    You can combine these with the ACTIONS LIST view options on the left-hand side.

  • Deleting an action
  • Delete an action from the account plan by selecting its Delete drop-down option.

  • Changing the order of open actions in an objective
  • Drag and drop open objectives within an objective to change their order.

  • Closing an action
  • When an action is completed, you can mark it as closed in the plan.