Market Landscape

The Opportunity Map has two Market Landscape viewing modes: TAM and Competitors.

Taken together, these views show you how your company's share of a customer's Total Addressable Market (TAM) compares with that of your competitors .

The TAM is the customer's total expected spend in the relevant business area over the period of time your account plan focuses on. Its size can be expressed in two different ways, depending on how your org has been configured by the system administrator:

  • The default configuration is for TAM to be expressed as currency amounts. Your org's base currency is applied by default. For multicurrency Salesforce orgs, the currency displayed is either the corporate currency or your user currency (depending on your org's configuration).
  • The alternative configuration is for TAM to be expressed as the number of sellable units that can potentially be sold to the customer in the time period. Typically, this configuration is suitable for companies that sell user licenses for products or services. For these companies, a currency amount can be too changeable to serve as a measure of TAM.

Tip: TAM and competitor information should be added over time. Team meetings are a good opportunity to discuss how teams will uncover this information for the accounts in their respective account plans.