Fax feedback formats
When you send faxes through the AccuRoute CloudFAX email-to-fax service, you may choose to receive feedback confirmations. These confirmations are standard email messages which are returned to the original sender address.
You can select to receive confirmations on success of a transaction, on success only, on failure only, always, or never. See the Notifications tab in Outbound settings for more information about this setting.
The following fax feedback formats are available.
Plain Text
This returns a human-readable email with no HTML formatting.
See the field descriptions below for an explanation of fields.
HTML – Local Language
This returns a human-readable email with both a text part and an HTML part. HTML-capable email programs will display only the HTML part. The content will be in the default language of the AccuRoute CloudFAX partner handling your account.
See the field descriptions below for an explanation of fields.
HTML – English
This returns a human-readable email with both a text part and an HTML part. HTML-capable email programs will display only the HTML part. The content will be in the English.
See the field descriptions below for an explanation of fields.
XML
This returns a machine-readable email, with details of your transaction as an XML structure. An example structure is given below.
See the field descriptions below for an explanation of tags.
12345678
PRODI'S PIZZA
1
0
Online Pizza Order #5696523
0013447974477
52
2005-12-07 13:45:01
2005-12-07 13:47:41
John Moore
When submitting a fax broadcast, a slightly more complex structure is returned, with the following format:
TransactionID
CSID
PagesSent
Status
OriginalSubject
DestinationFax
Duration
CompletionTime
CompletionTime
Contact
TransactionID
CSID
PagesSent
Status
OriginalSubject
DestinationFax
Duration
CompletionTime
CompletionTime
Contact
TransactionID
CSID
PagesSent
Status
OriginalSubject
DestinationFax
Duration
CompletionTime
CompletionTime
Contact
...CSV
This returns a machine-readable email, with details of your transaction as comma-separated values. The content fields are: TransactionID, CSID, PagesSent, Status, OriginalSubject, DestinationFax, Duration, SubmitTime, CompletionTime, Contact.
See the field descriptions below for an explanation of fields.
Field Descriptions
| Field/Tag | Description |
|---|---|
| TransactionID | The transaction ID of the fax in the IAccuRoute CloudFAX system. This is a unique identifier. Note that individual faxes sent to recipients in a fax broadcast each have a distinct transaction ID. |
| CSID | Calling Station Identifier. This is the identifier set on the destination fax machine. Every fax machine can be programmed with its own identifier which includes up to 23 letters and digits. |
| PagesSent | The number of complete pages successfully sent. Partially-sent faxes will display a number smaller than the number of pages originally submitted. |
| Status | The result of the fax transmission. In human-readable confirmations, this will be spelled out in words. In machine-readable confirmations, see the list of Fax status codes. |
| OriginalSubject | The text inserted into the subject line of the outgoing email-to-fax. This is for reference only and is not used by AccuRoute CloudFAX Note that advanced modifiers, such as /b, are removed from the information returned here. |
| DestinationFax | The destination fax number in international canonical format. |
| Duration | The duration in seconds of the outgoing fax. |
| SubmitTime | The date and time at which AccuRoute CloudFAX received this fax for transmission. In ISO 8601 date/time format, i.e. yyyy-mm-dd hh:mm:ss. |
| CompletionTime | The date and time at which AccuRoute CloudFAX completed handling of this fax, whether succesfully transmitted or not. In ISO 8601 date/time format, i.e. yyyy-mm-dd hh:mm:ss. |
| Contact | This field is populated online when sending a broadcast using InterFAX’s online list management system. In such a case, it includes the value of the Contact field of the respective entry. |