How to Configure the Egnyte Connector

About Configuration

  • To configure the connector requires the connector's "Web service URL."
    • This URL can be acquired from IIS
  • A new web service connection is created and set up in ConnectivityHub
  • Security configuration requires a Domain account with sufficient privileges
  • Setting the crawl rate requires editing the file web.config in the root SmartHub installation directory

Acquire the Egnyte Connector Web Service URL

  1. Navigate to IIS on the machine that hosts your BA Insight connectors.

  2. Expand "Sites."

  3. Select your Egnyte connector.

  4. Right-click the file "DataConnector.asmx" and selectBrowsefrom the sub-menu.



  5. The connector web page opens. The browser address is theWeb service URL.

  6. Copy this URL. See the image below.



Create a New Web Service Connection

  1. Launch BA Insight ConnectivityHub, and click theConnectionslink from the top navigation.

  2. ClickNew > Web service connection.

  3. TheEdit WebService Connectionpage appears.

  4. Paste the web service URL into the web service URL field, and click the Connect button to connect to the web service.

  5. Enter the connectionTitle.

  6. Click Save.

Configure General Settings

  1. Click theGeneral Settingstab.



  2. In the Login User field enter "token" as the value.

  3. In the User Password field enter the token received during the Authorization process.

  4. If you leave theMax concurrent requestsfield blank, the default value applies. Use this entry to control performance.

  5. Enter theEgnyte App Domain.

  6. Enter the EgnytePrivate Key.  
    This Private Key is generated when the Egnyte application is initially provisioned.

Set the Security Domain Account

  1. Select theSecuritytab.

  2. Enter a valid domain account (in the formatdomain\username) in theContent ownerfield.

    TheContent ownerdomain account, is granted access to all content within the search index.

QPS and Crawl Rate

  • The QPS rate is stored in the web.config file at the root level of the connector installation directory and can be modified there (the default is 2).


  • The expected crawl speed of the connecter is roughly 2k docs per hour for a QPS rate of 10.