Microsoft Exchange Connector Prerequisites

The following tables details the permissions required to use the BA Insight Microsoft Exchange connector:

User Accounts and Application Permissions

Required Permission Description
Active Directory
  • Access to the AD server including:
    • IP address of the AD server
    • Domain account
    • Password
  • READ access to the accounts list.
  • Permissions to crawl the Exchange Server content depending on the version of Exchange Server and the protocol you use for the connection (in case of Exchange 2007, WebDAV or EWS).
Domain Account
  • Domain account must have:
    • READ access to the Exchange Accounts list.
    • A mailbox in Exchange (to support public folders).

Connector Features and Requirements

Features Supported Additional Information
Application version
  • 2010 SP1+
  • 2013/16
  • Exchange Online

Exchange 2013

  • Accessed via EWS
  • Supported:
    • Private Mailboxes
    • Public Folders
    • Archives (2013 SP1 or higher)

Exchange Online

  • Accessed via EWS
  • Supported:
    • Private Mailboxes
    • Archives
  • Public folders NOT supported

Searchable content types Yes All content types.
Content Update Full and Incremental All BA Insight Connectors support both Full and Incremental crawls, unless noted.
Permission Types Yes

All BA Insight Connectors support fetch ACLs from the source system.

To make items public or restricted to a single user/set of users, you can do so within the Connector Framework.

The Exchange domain and the Connectivity Hub or Connector Framework domain must be trusted in order for security trimming to work.

Required Software

.NET Framework v4.7.2

.NET Framework v3.5 - for MSI installer

Connector Framework or Connectivity Hub Help must be installed.