Adding your AutoClassifier license

How to add your AutoClassifier License

You must add a license before you can use AutoClassifier functionality. After you install AutoClassifier, you will see a banner in the AutoClassifier administration portal specifying the current state of your license. Depending on the status of your license, this banner will display text that states one of the following:

  • The license is not valid.

  • The license has expired.

  • The license is about to expire.

To add a license to your AutoClassifier environment, do the following:

  1. If you do not already have a license file, obtain one by contacting Upland Support.

  2. Copy the license file to the folder that is provided at the time of installation (this is also available in web.config file with the "licensefolderpath" key). The default path is <Installation directory>\Upland BA Insight \Upland BA Insight AutoClassifier\License.

After copying the license file, activate the license using the License Activation .exe that is found in the same installation folder. In order to activate the license, you must run the activation .exe, select the copied license, select the product you are activating, and click submit. After successful activation, you will be able to use AutoClassifier functionality.

Internet access is required to activate the license file. If your environment does not have internet access, see activating your AutoClassifier license offline.

Activating your AutoClassifier license offline

When activating your AutoClassifier license, an API request is made to https://licence.bainsight.com/. To activate the AutoClassifier license this way, internet access is required. If your network does not allow for internet access, you can use the following steps to activate your license:

  1. On a computer that has internet access, open a browser and navigate to the Upland BA Insight License Management portal.

  2. In the license management portal, click Choose File and select your AutoClassifier license.

    If you do not already have a license file, you can obtain one by contacting Upland Support.

  3. Click Activate and Download.

  4. Save the activated license file and transfer it to the AutoClassifier server.

  5. Copy the activated license file to the AutoClassifier license folder. The default path to this folder is <Installation directory>\Upland BA Insight \Upland BA Insight AutoClassifier\License.