How to Troubleshoot Your Installation

Use the following log files to troubleshoot:

• Admin site logs:
     <Installation Folder>\Admin Site\Logs (typically located here: C:\Program Files\BA Insight\Connectivity Hub\Admin Site\Logs)
  
  
• Job server logs:
    <Installation Folder>\Quartz Server\Logs (typically located here: C:\Program Files\BA Insight\Connectivity Hub\Quartz Server\Logs)
  

The database connection strings used for the various components are as follows:

• Admin Site configuration file:
     <Installation Folder>\Admin Site\web.config
  
  • Look for the ConfigurationDatabaseConnectionString key under the appSettings section.

• Job Service configuration file:
     <Installation Folder>\Quartz Server\Bin\Quartz.Server.exe.config
  
  • Look for the quartz.dataSource.default.connectionString key under the Quartz node.