Jive Connector Prerequisites

The prerequisites for the Jive Connector are specified below:

User Accounts and Application Permissions

Required Permission Description
Jive Account

A Jive account with Administrator privileges. If administrator privileges cannot be provided, the Jive content can still be crawled, however secret places won’t be available for search and all content will be crawled without security. If you use an account without privileges, make sure to configure the connection Connection defines the how Connectivity Hub connects to your Source System (which contains your documents, graphics, etc.,). Your Connection includes identifying elements such as: URL of the BA Insight web service connector you are using, (File Share connector, SharePoint Online connector, etc.), Authentication mode, User Accounts and Credentials, Database information (for database connectors) and content definition below to prevent generating an “All Users” group and to index the content as public data (that is, without security).

Connector Features and Requirements

Features Supported Additional Information
Jive Support



Searchable content types Yes All content types.
Content Update Full and Incremental All BA Insight Connectors support both Full and Incremental crawls, unless noted.
Permission Types Yes
Required Software
  • BA Insight Connector Framework
  • IIS7
  • .NET Framework v4.7.2

BA Insight Connector Framework installed in your SharePoint farm.