Microsoft Exchange Connector Prerequisites

The following tables details the permissions required to use the BA Insight Microsoft Exchange connector:

User Accounts and Application Permissions

Required Permission Description
Active Directory A directory service for Windows domain networks. A hierarchical structure that stores information about objects on the network. Used to manage permissions and control access to critical network resources.
Domain Account
  • The domain account must have:
    • READ access to the Exchange Accounts list.
    • A mailbox in Exchange (to support public folders).
Roles and Permissions
  • Role/Role Group

    • Either of the following must be used:

      • Role: View-Only Audit Logs/Audit Logs role (over the account)

      • Role Group: Records Management/Organization Management role group (plus audit logging-enabled for mailboxes)

Connector Features and Requirements

Features Supported Additional Information
Application version
  • Exchange Online

Exchange Online

  • Accessed via EWS
  • Supported:
    • Private Mailboxes
    • Archives
  • Public folders NOT supported

Searchable content types Yes All content types.
Content Update Full and Incremental All BA Insight Connectors support both Full and Incremental crawls, unless noted.
Permission Types Yes
Required Software
  • .NET Framework v4.7.2

  • .NET Framework v3.5 - for MSI installer

  • Connector Framework or Connectivity Hub must be installed.

  • The PowerShell module "ExchangeOnlineManagement" must be installed.

Exchange Powershell management  

Open Powershell as an admin and run the following command:

  • Install-Module -Name ExchangeOnlineManagement -Force