How to Set Up and Configure Facebook Workplace Connector

All BA Insight connectors can be downloaded from the Upland Right Answers Portal under Knowledge > BA Insight > Product Downloads > Connectors. This connector is installed with the same generic steps as any BA Insight connector. You must satisfy the Prerequisites for your connector before installing. The configuration specifics are detailed below.

How to Generate an Access Token

See Facebook Workplace Connector Prerequisites.

How to Configure the Facebook Workplace Connector

Connection Configuration Specifics

Setting	Description
Facebook API	Specify the root URL of Facebook web service API to use. (This setting's default value is typically not changed.)
Access Token	Specify the access token for API requests. See "How to Generate an Access Token" above.
Index docs as items	Check this option to index the Facebook group’s documents instead of posts.
Group filter	This filter allows you to filter the groups which the "Datastores Load Collects the logical division of your data (data stores) from the source system. Runs on a schedule Logs information according to log level set" task returns. Filter uses group names and is case-sensitive. You can specify both inclusion and exclusion rules. One set per line. Use * at the end for wildcards. Use ';' to separate multiple entries. Example: `Include=GroupA1;GroupA2` `Exclude=GroupB*`
Index only public groups	Check this option to index only public groups.