How to Set Up and Configure the Jive Connector

The Jive web service connector sends requests to your Jive source system Your Source System is the repository where your data is stored (data to be indexed). This repository is managed by applications such as: - SharePoint O365 - SharePoint 2013/16/19 - Documentum - File Share - OpenText - Lotus Notes - etc. Your Source System repository can also be a database such as SQL or Oracle. from the BA Insight Connector Framework. For best performance, the connector should be installed on a Windows server near (geographically close to) the source system. If necessary, it can be installed on any of the app servers in your SharePoint farm.

All BA Insight connectors can be downloaded from the Upland Right Answers Portal under Knowledge > BA Insight > Product Downloads > Connectors. This connector is installed with the same generic steps as any BA Insight connector.You must satisfy the Prerequisites for your connector before installing. The configuration specifics are detailed below.

Verify the Installation

To verify the installation, follow these steps:

  1.  Enter the URL to the DataConnector, which is in the following form: http://<host>:<port number>/dataconnector.asmx where <host> is the FQDN, Host name, or IP of the server where the connector is installed, and <port number> is the port number chosen previously.
  2. A DataConnector page displays, confirming that the installation was successful.