NLQ Service settings

The bot conversation uses a service that applies machine-learning intelligence to the natural language text to provide information about the user input. SmartHub provides an NLQ Service Settings page for administrators to provide the information for the service used by the chat bot. The administrator can choose from 4 NLQ Services. For information about each service, refer to the following links:

• Amazon Lex

• Language Understanding (LUIS) (Deprecated): A cloud-based API service

• RASA

• Conversational Language Understanding (CLU)