What is SmartHub?

Learn about SmartHub and how you can use it as a search portal for indexed organizational content from search engines such as SharePoint, Elastic, Azure, and more.

Planning

Learn about the architecture, installation order, hardware requirements, and prerequisites for SmartHub

Setup and install

Installation, configuration, upgrade, and uninstall instructions for SmartHub

Configure your SmartHub settings

Specify the settings to query indexed content from your content sources and surface them in your SmartHub results.

Configure security settings

specify and configure an authentication mode for your SmartHub users, export your signing certificate file, assign administrator accounts, and list your trusted app redirect URLs.

Configure security roles

assign users and groups to specific roles to access permitted areas of your SmartHub instance.

Boost relevant content in your search results

use clustering algorithms to build clusters of similar queries and the documents that are most associated or interacted with after running a query.

Configure Analytics Settings

Configure the analytics component in order to generate analytics reports for your SmartHub content.

Apply Smart Automations

Configure the Smart Automations component to apply Smart Actions to your SmartHub search center.

Customize your search center

Use the UI Editor to allow designated users to edit and customize how specified SmartHub pages look and behave.

Set up the Expertise Locator

configure your Expertise locator search engine to connect with experts in your organization who can best help address your needs quickly and efficiently.

Integrate SmartHub into external applications

Configure Work Hubs to enable users to use SmartHub search fucntionality within applications such as Teams, ServiceNow, Salesforce, etc.

Apply advanced functionality to SmartHub

Configure advanced functions to add additional performance to your SmartHub instance.

Use SmartHub REST API services

View the SmartHub API reference for SmartHub API services to apply SmartHub functionality.

Implement conversational search capabilities

configure a conversational bot that your users can interact with to ask specific questions related to your indexed content.

Configure Question and Answer settings

control and configure settings to equip your SmartHub instance to assist and facilitate users when interacting with your SmartHub conversational bot.

Configure your logging and troubleshooting specifics

Use and record valuable information related to your SmartHub instance in the log details.

View the third-party dependencies

View useful information related to the third-party dependencies used in this release of SmartHub.

Support

The Upland Support team is dedicated to helping our customers succeed by providing timely resolutions to your issues and questions. You can submit a case via email at bainsight-support@uplandsoftware.com , phone at 1-888-555-5555 or in the Community.

Community

In the Upland Community, you can find information on product releases, sign up for notifications, post and reply to user forum topics, learn about training and webinars, and submit and track support cases.

Release Notes

Read up on the latest Upland BA Insight SmartHub v7.1 features and how they can benefit you. Resolved issues are also listed in this topic.