Creating your user search experience
Once your content sources are connected and indexed, the next step is to design an intuitive, intelligent search experience that enables users to find what they need quickly and confidently. SmartHub serves as the front-end experience layer of the BA Insight platform, allowing you to present unified search results from one or more search engines, surface enriched metadata, and incorporate advanced AI-powered capabilities such as conversational search, recommendations, and Smart Previews. In this section, you will configure SmartHub to connect to your search engine, choose your search interface style, apply UI components and result-handling rules, and integrate optional enhancements like co-pilot features and multiple search services. By the end, you will have a scalable, user-focused search experience tailored to your organization’s needs, whether traditional keyword-based discovery, AI-assisted exploration, or a blended experience that supports both.