Configure workorder email recipients

You can select the recipients of workorder emails to be Workorder Requestor (person who placed the request) and/or Workorder Owner (person who approved the request).

Example of the Parameters screen. Click to enlarge.

Select workorder email recipients

  1. Go to Configuration > System Preferences > Configuration Management.
  2. Select the Parameters tab.
  3. Click one of the following:
    • Workorder Requestor Only
    • Workorder Owner (Approver) Only
    • Both Workorder Requestor and Workorder Owner

    Your selection is automatically saved.