Order a travel pack

This action allows you to request travel packages for your current services. To configure travel packs, add countries and update prices, see Roaming Zone.

  1. Click Actions beside the service you want to add a travel pack to.
  2. Select Order Travel Pack. The Order Travel Pack pop-up opens.
  3. Review the instructions, click Continue.
  4. Select the Destination Country. You can add more than one. The countries selected appear listed below.

    Note: If a country you select does not have a travel pack configured, it is listed under Countries not covered and you can't select a travel pack for that country.

  5. Enter a Departure Date.

    Note: If you are ordering a second travel pack that overlaps with a previous travel pack order, you are prompted to update your dates.

  6. Enter a Return Date.
  7. Click Next.
  8. Select an available Travel Pack.
  9. Click Next.
  10. Enter a Due date.
  11. Enter Special Instructions (optional).

    Note: Depending on your configuration, you may have Additional Attributes fields to complete on the Additional Information tab.

  12. Click Next.
  13. Review the order and select the Acknowledgment statement.
  14. Click Submit Request to complete your order.

Select an approver

Your build of Cimpl may be configured to allow you to select an approver or multiple approvers for self-service actions.

  1. Click on + Approver. A list of users who can serve as approval authorities opens.
  2. Click on the name of the person who you want to select as an approver. Your selection appears in the self-service form.
  3. Repeat the approver selection step for as many approvers as is required.
  4. Once you have selected all the approvers needed, click Confirm. A summary page for the request opens.