Add an accessory

This action allows you to request for additional accessories for your current services or devices.

  1. Click Actions beside the service you want to upgrade.
  2. Select Add Additional Accessory. A pop-up opens.
  3. Read the instructions and click Continue.
  4. Review the Identification information.
  5. If applicable, select or change your Shipping Information.
  6. Click Next.
  7. Select an Accessory to add.

    Note: Only Accessories that are compatible with the service and provider are available.

  8. Click Next.
  9. Enter a Due Date.
  10. Enter any Special Instructions (optional).
  11. Click Next.
  12. Confirm and click Submit to complete your order.

Select an approver

Your build of Cimpl may be configured to allow you to select an approver or multiple approvers for self-service actions.

  1. Click on + Approver. A list of users who can serve as approval authorities opens.
  2. Click on the name of the person who you want to select as an approver. Your selection appears in the self-service form.
  3. Repeat the approver selection step for as many approvers as is required.
  4. Once you have selected all the approvers needed, click Confirm. A summary page for the request opens.