Add and Manage Issue Impacts

Impact is a user pick list value which identifies where the effects of an Issue have occurred.

To add a new impact

1. On the left icon bar, click the Administration icon .
   The Administration page is displayed.

2. On the top of the Administration page, under Issue, click Impacts.
   The Issue Impacts page is displayed.

3. Click Edit.

4. Click Add New.
   A new row is displayed below.

5. In the Name field, type the name for the new Impact.
6. In the Description field, type the description if required.

7. Click Save.

 

To edit an impact

1. On the left icon bar, click the Administration icon .
   The Administration page is displayed.

2. On the top of the Administration page, under Issue, click Impacts.
   The Issue Impacts page is displayed.

3. Click Edit.

4. Double-click in the required Name field to edit the impact required.
5. Double-click in the Description field to edit the description if needed.

6. Click Save.

 

To delete an impact

1. On the left icon bar, click the Administration icon .

   
   The Administration page is displayed.

2. On the top of the Administration page, under Issue, click Impacts.
   The Issue Impacts page is displayed.

3. Click the Delete icon in front of the required impact to delete it.

4. Click Yes to confirm deleting the impact.

5. The impact is deleted successfully.

 

To reorder impacts

1. On the left icon bar, click the Administration icon .
   The Administration page is displayed.

2. On the top of the Administration page, under Issue, click Impacts.
   The Issue Impacts page is displayed.

3. Click Reorder Items.

4. Press and hold the Drag and Drop icon to move the impacts up and down to reorder them as required.

5. Click Save.
   Impacts are reordered successfully.