About Messages

Users can send messages electronically and from hard copy. In both cases, HP CR Client delivers the document as an electronic file attachment using the recipient information.

  • For messages sent electronically, users manually add a recipient or choose a distribution, select and add an attachment, review options and send. The system processes it using the associated routing information.

  • For messages sent starting with a hard copy, users can print Routing Sheets to bring to a multi-function printer (MFP) with the document, or they can sign-in to the device and use the distributions associated with authenticated buttons on the device, such as Scan to Me.

Your Inbox, Outbox, and History are lists that display messages and applicable details (such as who sent or received a message, the subject, date and time, status, and number of pages transmitted).

To view a message list:

  1. Launch HP CR Client.

  2. Click the Messages tile.

  3. Click an option: Inbox, Outbox, or History.

  4. Click a message to review details.

You can also perform actions based on a specific list, as described for Inbox, Outbox, and History.

See also

Sending Messages

About Distributions