Outbound Fax Credit

On the Outbound Fax Credit page, you can view a detailed list of the individual cards that have been applied to your account. For prepaid accounts, you can also purchase additional outbound fax credit and set up automatic repeat orders.

To manage outbound fax credit, log into InterFAX as an Account Manager. In the Navigation Menu, click Settings, then click Outbound Fax Credit.

From the Outbound Fax Credit page, you can:

View activity

Export activity

Purchase outbound fax credit

Set up an automatic repeat order

 

View activity

You can view a breakdown of every outbound fax that has been billed to a specific card. This includes the user that sent the fax, along with the costs associated with the fax.

  1. Right-click anywhere in the card row or click the three dots next to the card you want to view activity for, then select View Activity from the drop-down menu.

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Export activity

You can export card activity in CSV file format.

  1. Right-click anywhere in the card row or click the three dots next to the card you want to export activity for, then select Export Activity from the drop-down menu.

  2. In the Save As dialog box, navigate to the location where you want the file to be saved.

  3. Edit the file name as necessary, then click Save.

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Purchase outbound fax credit

Note: This option is only available for prepaid accounts; credit account users will not see it.

  1. Click Purchase.

  2. Select a prepaid card package, then click Next.

  3. Click Purchase to confirm your purchase.

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Set up an automatic repeat order

Note: This option is only available for prepaid accounts; credit account users will not see it.

When an InterFAX prepaid card is used up, no further faxes can be sent until a new card is purchased. Attempting to send a fax after depletion of one card and before the purchase of another card will result in an error condition '205000 - Quota Exceeded', and faxes will not be sent.

In order to avoid this, you can set up an automatic repeat order, using the account's existing credit card details. Both successful and failed attempts to automatically purchase an additional card are reported to the account email address. A new card is purchased when an earlier card is 95% used.

By default, there is no automatic repeat order set up on an account.

  1. Click Repeat Order.

  2. Select the repeat order to apply to your account, then click Save.

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