Article Information

• Type: FAQ
• ID: 1220
• Created: (archive)

Applies To

• Product: PSM (PrintShop Mail)
• Applies To: Win: License Manager 2

FAQ-1220: Error 10049 in License Manager

Description

When starting PrintShop Mail License Manager, Windows returns Error 10049 (and gives no further description).

Summary

There may be multiple causes, but most likely: the IP address of the computer running License Manager has changed or the IP settings in License Manager have been changed.

Solution

1. Check the IP address of the PC where License Manager is installed (Start a Command Prompt (DOS box) and type ipconfig )
2. Click OK on the error and License Manager will start. Check the IP addresses in License Manager. (Preferences>Listen to IP-Address & Trusted>Only allow connections....)
   

Make sure the computers IP address and the IP address mentioned in Listen to IP-address match.