0.010/29/2019

FAQ-1272: MDAC and MSJet Errors

Description

How do I resolve the following errors?

  • DLL MSJET 4.x.DLL Can't Be Loaded
  • Couldn't find installable ISAM
  • Application crashes when opening ODBC Database

Contents

All of these issues are related to either MDAC or MSJet, which are both pre-requisites of using PrintShop Mail. Though they are normally installed at the same time as PrintShop Mail, it may happen that those DLLs get corrupted or that a different version (newer or older) overwrites the current one and causes the issue.

In the case of ODBC, the ODBC driver (ODBCjt32.dll expected version 3.51.xxx) may not work correctly with PrintShop Mail.

Solution

Install the MDAC version 2.5 sp3 and the MSJet 4.0 libraries from Microsoft.com to have the correct DLL files installed on your computer.