Activating a License

OL Connect comes with a 30 day trial license period during which time it is not necessary to have a commercial license to run the application.

This allows time for reviewing the applications and for organizing a commercial license. If a modification to the trial license is required, such as to allow an extension to the trial period, or for extra functionality, then a new activation code will need to be requested.

Obtaining the OL Connect Magic Number

To obtain an activation file the OL™ Magic Number must first be retrieved. The Magic Number is a machine-specific code that is generated based on the computer's hardware and software using a top-secret Upland OL PrintShop Mail Connect family recipe. Each physical computer or virtual computer has a different Magic Number, and each requires a separate license file to be functional.

To get the OL Connect Magic Number open the OL Connect Software Activation application.

  • Open the Start Menu

  • Click on All Programs and browse to the Objectif Lune folder.

  • Open the OL Connect Software Activation shortcut.

  • The OL Connect Software Activation application consists of the following:

    • License Information subsection:

      • Magic Number: Displays the OL Connect Magic Number.

      • Copy the magic number to the clipboard: Click to copy the Magic Number to the clipboard. It can then be pasted in the activation request email using the Windows CTRL+V keyboard shortcut.

    • Licensed Products subsection:

      • Name: Displays the name of the application or module relevant to this activation.
        The Information button provides detailed information about the application or module license.

      • Serial Number: Displays the trial license serial number or the activation serial number if the product has been activated in the past.

      • Expiration Date: Displays the date when the activation will expire, or the current date if the product is not activated.

    • End-User License Agreement - Appears only when loading a license file:

      • License: This box displays the EULA. Please note that this agreement is legally binding.

      • I agree: Select to accept the EULA. This option must be selected to install the license.

      • I don't agree: Select if you do not accept the EULA. You cannot install the license if this option is selected.

    • Load License File: Click to browse to the Connect license file (.olconnectlicense), once it has been received.

    • Install License - Active only when a license file is Loaded: Click to install the license and activate the software.

    • Close: Click to cancel this dialog.
      Even if a license file has been Loaded, it will not be installed if this dialog is Cancelled before the Install License button was clicked.

Requesting a license

After getting the Magic Number, a license request must be done for OL Connect:

  • Customers must submit their Magic Number and serial number to Upland OL PrintShop Mail Connect via the Web Activations page: http://www.objectiflune.com/activations. The OL Customer Care team will then send the OL Connect license file via email.

  • Resellers can create an evaluation license via the Upland OL PrintShop Mail Connect Partner Portal by following the instructions there: http://extranet.objectiflune.com/

Note that if you do not have a serial number, one will be issued to you by the OL Activations team.

Accepting the license will activate it, after which the OL Connect services will need to be restarted. Note that in some case the service may not restart on its own. To resolve this issue, restart the computer, or start the service manually from the computer's Control Panel.

Activating OL Connect

To activate OL Connect, simply save the license file somewhere on your computer where you can easily find it, such as on your desktop. You can then load the license by double-clicking on it, or through the OL Connect Software Activation tool.

Activating the OL Connect license requires the user to have local Windows Administration rights.

  • Using a user profile that has local Windows Administration rights, open the Start Menu

  • Click on All Programs, then browse to the Objectif Lune folder.

  • Run the “OL Connect Software Activation” tool.

  • Click the Load License File button, and browse for the .olconnectlicense file you received from Upland Software, Inc..

  • Read the EULA and click the I agree option to accept it.

  • Click Install License to activate the license. The license will then be registered on the computer and you will be able to start using the software.

Caution: After installation message will appear warning that the Server services will need to be restarted. Just click OK to proceed.

Reactivating your license

You will need to request a new license if:

  • The magic number has changed on the workstation the license is activated. The magic number can change following hardware updates or updates of the operating systems. When that happens, the software prompts you to enter a valid activation code.

  • You are transferring the license to a new workstation.

As a customer, log in at the Web Activation Manager with your email address, customer ID and password to reactivate your license. For further instructions, read the Web Activation Guide (available for download from the Web Activation Manager).

If you are a reseller/partner:

  1. Login at https://extranet.objectiflune.com/index.aspx.

  2. Click “Reseller Licenses”.

  3. Go to the “Request an NFR” section; select the product from the drop-down list, click “Select license”.

  4. Enter the new Magic Number and click Submit. You will receive an email shortly containing your activations file.