Workflow Services

To be able to run and to have access to local files as well as to files available on other computers in your network, OL Connect Workflow applications and services must identify themselves using a local or network account.

The installer configures the OL Connect Workflow Configuration program to use the Local System account.

You can change the account by following this procedure: click on the Tools tab in OL Connect Workflow Ribbon, then click Configure Services.

The account you choose will be used by OL Connect Workflow and all its services, as well as by Fax and Image. If you install Fax or Image on the same computer after performing this procedure, you will have to perform it once again, so as to choose the same account for all the installed applications.

Note that regardless of the account chosen, the Windows operating system does not allow the service or any launched application to interact with the desktop. This means you will not see messages, pop-ups or launched applications.

Which account to use

It is recommended that you create a configuration for a particular user and run all the OL Connect Workflow Services under that account. Ensure the user has all the permissions the service requires.
In addition, note that when Workflow isn't running under the Local System account, the user account under which Workflow is running must have the "log on as a service" right.

Running the services under a user account instead of the Local System account is a prerequisite for using Microsoft Outlook as your email client for the Email Input and Send Email output tasks.

The Local System account is distinct from the Administrator account. It requires no user name or password, and its privileges may exceed those of the user currently logged in. Running under this account rather than a user account may prevent problems that could arise if the user lacks a permission the service requires. However, if a configuration relies on any resources mapped to a particular user, such as mapped network drives or shared printers, they are unavailable.

Configure Services dialog settings

Set the OL Connect Workflow applications permissions as required:

  • Local System account: Select to run all the OL Connect Workflow Services (including OL Connect Workflow, Fax, and Image) under the Local System account.
  • This Account: Provide a domain, user name and password to run all the OL Connect Workflow Services under the account you specify.
    • Browse: Opens the default Windows dialog for selecting users/groups/etc. from a domain.
    • User: Enter the name of the user account.
    • Password: Enter the password for the user account you specified in the user name box.
    • Confirm password: Enter the password you entered in the Password box.

    Caution: The OL Connect Workflow Configuration program does not test user names and passwords, but merely associates them with the services that require them. If you enter a bad user name or password, these services will be denied access to the selected account.

  • Services start automatically: Select to start the required OL Connect Workflow automatically.

OL Connect Workflow applies the user account information to all the services (OL Connect Workflow, Fax, Image, HTTP Server input, LPD input, NodeJS Server input, Serial input, SMTP input, Telnet input, FTP output, LPR output, and the Messenger service), that run on this computer.