Uninstalling

This topic provides some important information about uninstalling (removing) PlanetPress Connect2021.2.

To uninstall PlanetPress Connect select the application from within the Add/Remove programs option under the Control Panel. This will start the PlanetPress Connect Setup Wizard in uninstall mode.

The PlanetPress Connect Setup Wizard might take some seconds to appear.

Important: Stop any active Anti-Virus software before uninstalling Connect.

Some anti-virus systems are known to block the uninstallation of MySQL datafiles, as well as blocking the uninstallation of the MySQL database application itself. Therefore it is highly recommended that any anti-virus application be stopped prior to uninstalling PlanetPress Connect, as otherwise the Connect uninstallation might not work correctly.

Impacts upon other applications and services

  • The Uninstall will terminate the installed Server / MySQL service(s).
  • The following applications / services should be stopped in a controlled fashion, before running the PlanetPress Connect Uninstall:
    1. PlanetPress Connect
    2. Connect products on remote systems which refer to this MySQL database.
    3. Any Connect Workflow using PlanetPress Connect plugins which connect to this server.

Uninstallation Wizard

The uninstallation is done by running the PlanetPress Connect Setup Wizard in uninstall mode. The Wizard consists of the following pages:

  1. PlanetPress Connect Setup: An information page, listing what will be uninstalled, and also warning about impacts upon running Applications and Services.
  2. Data Management: A page that provides options for backing up or deleting Connect data. Selections are as follows:
    • Delete Connect Workspace Data: Check this box to delete the Workspace data for the current user, or for selected users (as determined by the "Select Users" button)
      • Backup Connect Workspace Data for all specified Users: Check this box to backup the Workspace data for the specified users (as previously determined) into a compressed ZIP file (whose location can be customized), before deletion of the full Workspace data.
    • Delete MySQL objectlune Data: Check this box to delete the MySQL database installed with PlanetPress Connect.
      • Backup MySQL Date: If the deletion checkbox is selected, this option appears to allow backing up the MySQL database to a customizable location, prior to uninstallation.

If an error occurs during uninstallation or after/when re-installing Connect after uninstalling it, please see: Problems during a Connect installation or version upgrade in Connect's Knowledge Base.