PlanetPress Fax User Options

PlanetPress Fax user options control certain functions of the PlanetPress Fax service, which in turn has a direct impact on all PlanetPress Fax output tasks performed on a given computer. Bear in mind that PlanetPress Fax output tasks included in a given PlanetPress Watch configuration can be performed by a PlanetPress Fax installation running on a different computer, typically one that runs only PlanetPress Fax and the faxing application that actually sends the fax. When you change the user options on a given computer, only that computer is affected. So you should consider changing the PlanetPress Fax user options on the computer that actually performs the PlanetPress Fax output tasks.

The changes you make to the PlanetPress Fax user options are stored in the PlanetPress Fax configuration file. They will be applied when PlanetPress Fax is started.

The available PlanetPress Fax user options are as follows:

• Delete log after: Enter the number of days after which to delete the PlanetPress Fax service log. Each log covers a 24-hour period and is kept in the Log folder, which is located in the PlanetPress Suite installation folder (on the computer that actually performs the PlanetPress Fax output tasks).
• Fax service: Select the faxing program to which PlanetPress Fax sends its documents for faxing. Each faxing program has its own options and changing this option also changes the options below to reflect the following:

WinFax Pro option

• Dialing format: Select how you want PlanetPress Fax to read the fax number in the data selection and send it to WinFax PRO. The dialing format you select here must be identical to the one you set in WinFax PRO; a discrepancy between the two may result in WinFax PRO dialing incorrect fax numbers. Select Default to have PlanetPress Fax set the dial prefix, long distance prefix, area code, and fax number according to the content of the data selection, and send the result to WinFax PRO. WinFaxPRO sets the dial prefix, long distance, prefix, and area code, and fax number to the ones it receives from PlanetPress Fax. If any of the values it receives from PlanetPress Fax are empty, it uses its own default values. For example, if the data selection did not contain a dialing prefix, WinFax PRO uses its default dialing prefix. Select Dial as entered to limit PlanetPress Fax to removing any spaces or parentheses that appear in the data selection, and sending the result to WinFax PRO. WinFax PRO dials the result exactly as it receives it from PlanetPress Fax.

Note that WinFax Pro scales fax pages with the following minimum settings: 

• Raster width: 1728 dpi
• Raster height: 2158 dpi
• Raster resolution: 196 dpi

Windows Fax options

• Report Failures: Select to have PlanetPress Fax generate a report whenever the maximum number of retries for a single fax is exceeded. The error generated by the Windows Fax Service is also logged in the report. Note that when PlanetPress Fax is unable to send a fax because an empty fax number is used as the only recipient for a document, a failure will not be reported but an error will be logged.
• Report Success: Select to have PlanetPress Fax generate a report whenever one of the faxes in the PlanetPress Fax Job reaches its destination successfully or at least as far as the Windows Fax service is concerned.
• Report Folder: Enter or select the location of the report file. PlanetPress Fax generates report file names automatically with the filename extension PFX. The report file is copied to the specified Report folder only after all fax transmissions in a PlanetPress Fax job are completed or have exceeded the maximum number of retries. This folder can then be used as an input for a PlanetPress Watch process for monitoring the status of PlanetPress Fax jobs. The postscript (PS) file for the job is also copied with the report file and can be printed, sent by e-mail, or archived as specified by the PlanetPress Watch process.
• Expand folder paths in UNC (Universal Naming Conventions) format: Select to have PlanetPress Fax use complete network server path names (\\servername\sharename\path\filename). This naming convention works well with Windows operating systems, Novell NetWare, and other operating systems when using a local naming system (such as the DOS naming system in Windows) would result in “File not found” error messages.
• Dialing options: Click to set the appropriate options as required. Since these options are specific to the faxing program, refer to the faxing program’s documentation for more information.

Captaris RightFax options

• RightFax Printer: Select a RightFax printer. A RightFax printer is a fax driver that makes it possible to send faxes automatically. This printer will output faxes without prompting the user for fax addressing information. For more information, refer to Captaris RightFax documentation.
• Activation: Click to enter activation codes for the PlanetPress Image service installed on the same computer as PlanetPress Watch. If you have already activated the PlanetPress Image service from its Control Panel applet, this is reflected when you open the activation dialog box by clicking this button.
• Check for updates: Click to access the Objectif Lune website to search for updates to PlanetPress Image. You are guided through the updating process with the PlanetPress Suite Update Service wizard.
• About: Click to display an About dialog box for PlanetPress Fax. This dialog box contains information such as the version number, whether the software is activated or the number of days remaining in the trial.
• Select Language: Click to select a different interface language for the PlanetPress Fax Configuration applet. Note that this button is not displayed if you edit the PlanetPress Fax options directly (not via PlanetPress Watch Configuration program).