Accessing the Logs

If your process is running live in the PlanetPress Workflow Service, you have two ways of seeing what is happening now or what has happened in the past.

Viewing running processes

To view what processes are running and processing data as it happens:

  1. In the PlanetPress Workflow Ribbon, click on the Tools tab, then select Service Console in the Services group. The PlanetPress Workflow Service Console opens.
  2. Click on the service you want to check, including:
    • PlanetPress Workflow
    • LPD Server
    • Telnet Capture
    • Serial Capture
    • HTTP/SOAP Server
    • LPR Client
    • FTP Client
    • PlanetPress Image
    • PlanetPress Fax
    • PlanetPress Messenger
  1. When any job or file is processed by the selected service, the processing logs will be displayed in the window on the right.

Note: The information that is displayed here is the same as in PlanetPress Workflow logs and depends on the logging level that you set in the General and logging preferences and on the 'Minimal logs' option in the Process properties.

Viewing logs for jobs that have already processed

The logs for jobs that have already processed are available in the following folder:

C:\ProgramData\Objectif Lune\PlanetPress Workflow 8\PlanetPress Watch\Log

You can access this folder more quickly by using this procedure:

  1. Open the Workflow Configuration tool and then press CTRL+SHIFT+ALT+F4 simultaneously. This macro keyboard shortcut opens the PlanetPress Workflow working folders.
  2. Double-click on the folder called Log.
  3. There are multiple logs displayed here, including:
    • ppwYYYYMMDD.log - PlanetPress Workflow logs, including the year, month and day of the log (from midnight to midnight).

Note: The PlanetPress Image and PlanetPress Fax logs are available in different folders. From the Watch folder, go up one level then go in either folders, under which you will find the Log folder for that specific software within the suite.