• 7.1

2013-01-30

E-mail Addressees

The E-mail Addressees section lets the administrator define who receives e-mail notification messages. This can be defined per order status.

Configure the addressees

To setup who receives status change messages:

1. Click Settings in the Menu bar.

2. Click Addressees in the side menu. The E-mail Addresseesoverview appears:

   

   Status Overview of the E-mail addressees section

3. Select an order status from the overview. The following screen appears:

   

   Select the person(s) who must receive an e-mail messages in the selected order status

4. Select the person(s) who must receive an e-mail message in the selected status:

   • Customer: The person who ordered or approved the print job.

   • Additional order form contact: If the contact for the print job differs from the user placing the print job, the Contact name and Contact e-mail can be entered in the order information window.

   • Company contact: The person who is selected in the companies properties page, in the Contact person field.

   • Department contact: The person who is selected in the department properties page, in the Contact person field.

   • Queue responsible:

     • Ordered queue: Persons in the customers organization that have the privilege to Approve the order.

     • Approved queue: Persons in the printshop that have the privilege to set the order status to In-plant.

     • In-plant queue:

       • Persons in the printshop that have the privilege to print orders.

       • Persons in the printshop that have the privilege to set the order status to Shipping.

     • Shipping queue: Persons that have the privilege to set the order status to Completed.

     • Completed queue: Persons that have the privilege to view the orders with status Completed.

     • Quote request: Persons in the printshop that can enter a price quote.

     • Quote price: Persons in the customers organization that have the privilege to Approve the order.

   • Custom e-mail: In the Custom e-mail field you can enter an extra e-mail address. Please note that this custom e-mail address is used for all orders in the system. For example, each print job that is ordered can be send an e-mail message to the person responsible for tracking orders.

     If one or more addressees checkboxes represent the same person, this person will only receive one e-mail.

5. Click Save to store the changes.