7.1
2013-01-30

USB Hardware Key

Without a hardware key, also known as a "dongle", PrintShop Mail Web will run in limited mode. In this mode, PrintShop Mail Web will run with the following limitations:

In order to enjoy PrintShop Mail Web's full set of functionality, a hardware key needs to be attached to the system. This hardware key also needs to be activated with an activation code provided by Objectif Lune.

Because the hardware key is USB and needs to be connected directly to the server, PrintShop Mail Web cannot be used in a virtual machine or virtual environment such as VMWare or ESX servers. It must be on a physical machine with direct access to a USB port.

The Hardware Key generally looks like, though it may differ slightly in appearance:

To activate the hardware key:

  1. Attach the hardware key to the computer.
  2. Open PrintShop Mail Web.
  3. Click the Settings button.
  4. Click on License in the General section.
  5. Click on License Information to refresh the dongle status.
  6. If the license is not activated, click Activate Upgrade and paste your activation code before clicking OK.
  7. If you have a voucher number instead of an activation code, click Voucher and follow the instructions on the screen to redeem the voucher for an activation code.
  8. If you do not have either a voucher or activation code, please contact the Objectif Lune customer service department.

If your hardware key worked in PrintShop Mail Design but does not work when plugging it into PrintShop Mail Web, it may be because it is not licensed to work with PrintShop Mail Web. Contact customer service for more information.