Discount Vouchers
Discount Vouchers are codes that you can generate and distribute to your clients in order to offer discounts on the order prices. Vouchers may have expiry dates and a limit on the number of times it may be used.
Discount vouchers are always unique and will never be used twice within the same installation of PrintShop Mail Web. The characters used in generating voucher codes is limited to this set: 23456789BCDFGHJKLMNPQRSTVWXYZ . This avoids confusion between characters (O and 0, l and I, etc) as well as the creation of improper, damaging or funny words in the vouchers. Vouchers consist of 12 characters separated in 3 groups of 4 (e.g. B5KP-RZ92-TSF6).
There are 353 814 783 205 469 041 different possible vouchers codes with this combination of parameters, so you never need to worry about running out.
The Discounts Voucher Overview displays all your current vouchers:
- Status: Displays whether a voucher is enabled or disabled. Click to change this status.
- Name: Displays the name of the voucher as given when it was created.
- Code: Displays the voucher code. This is what should be given to your clients.
- Used: Displays the number of times the voucher was used. A voucher is "Used" when the order in which it has been applied has been approved.
- Reserved: Displays the number of times the voucher was reserved. A voucher is "Reserved" whenever it is added to an order and until it is approved. Once the order is approved, the voucher goes into "Used" status.
Reserved vouchers are included in the total number of used vouchers. So if you limit the number of used vouchers to 50, you may have up to 50 reserved vouchers, used vouchers, or a mix of both.
To add a new voucher, click the Add button then fill in all the required information:
- General Group:
- Name: Enter a name for the voucher. This can be, for example, the name of a promotion, a client or an event.
- Status: Select whether this voucher is enabled or disabled. This can be easily set from the overview one the voucher is created.
- Minimum order amount: If you wish for a minimum order amount to be necessary for the voucher to apply, enter it here.
- Discount Group:
- Free Shipping: Check if the voucher should remove all shipping charges on the order.
- Calculate discount on prices including taxes: Check for the discount to be calculated after taxes are applied, instead of before. Please note that depending on local regulations, enabling this may go against the law. Please use this option accordingly.
- Discount: Select whether the discount should be of a static amount, or a percentage of the order.
- Amount: If the discount type is a static amount, enter the amount here (e.g. 10.00)
- Percentage: If the discount type is a percentage, enter it here. (e.g. 20)
- Expiration Group:
- Limit voucher to date range: Check if the voucher should be limited in time.
- Start Date: Enter the date where the voucher will be valid.
- End Date: Enter the date where the voucher will be disabled and no longer be accepted.
- Limit number of times the voucher can be used: Check if the number of uses of the voucher should be limited by number. This can be combined with the date limit.
- Number of times voucher can be used: The maximum number of vouchers. This includes both reserved and used vouchers.
- Products Group:
- Global: Check to apply the voucher to all companies.
- Company: Use the drop-down to select to which company this voucher applies. Only available if Global is unchecked.
- Limit voucher to certain documents: Check to activate the Documents box and limit the voucher to certain documents.
- Documents: Check each of the document this voucher should apply to. Only available if the previous option is checked.
To delete an existing voucher:
- Put a checkmark next to the voucher(s) you wish to delete.
- Click the Delete button
- In the confirmation dialog, click Yes to confirm deletion or Cancel if you change your mind.
Notes about vouchers:
- Vouchers that have reached their limit either by date or by number of times used are automatically disabled.
- Vouchers that are deleted from the PrintShop Mail Web interface are kept in a hidden status in the database in order for the code not to be re-used in the future.
- Clients that try to redeem a voucher that is expired will have a warning that the voucher is invalid due to expiry.
- Clients that try to redeem a voucher that was deleted will have a warning that the voucher is invalid due to deletion.
- Orders that contain price quotes can use vouchers only once the administrator has quoted a price. When the client reviews the price to checkout the order, the voucher field will appear.