What has Happened to Internet Explorer 11?

As outlined on the System Requirements page, Internet Explorer 11 (IE11) has been removed from the list of supported PowerSteering web browsers.

See below for the following FAQ:

 

What does this mean for IE11 users?

PowerSteering will no longer offer customer support services for application issues caused by IE11 as the web browser. If any such problems are reported, no changes will be made to PowerSteering in order to accommodate them.

 

When did this happen?

Support for IE11 was discontinued along with the PowerSteering 2022R1 release that was deployed in March 2022.

Note: Administrators should work with their internal IT teams to ensure that their users move to a modern browser alternative as soon as possible.

 

What should I do if I regularly used IE11?

Any users who regularly use IE11 to access PowerSteering should switch one of our recommended browsers outlined on the System Requirements page:

 

Why are these changes being made?

Internet Explorer 11 was introduced in October of 2013, with it’s underlying architecture established long before that. The capabilities and performance of modern browsers have since surpassed what a legacy browser such as IE11 can handle. As such, Microsoft has replaced IE11 with Microsoft Edge, a quick, robust modern browser. IE11 is currently receiving only critical security updates, as all new functionality support, features and performance improvements are provided through Edge.

Note: Microsoft plans to completely retire Internet Explorer on June 15th, 2022.

Also, PowerSteering simply functions better within Chrome or Edge. As PowerSteering continues to evolve, it will begin to use components not supported by IE11, and those application areas will produce errors or simply not load. Finally, planned updates to PowerSteering’s security protocols in 2022 have rendered IE11 inoperable, as these newer standards are not supported in IE11.

 

What will happen if I continue to use IE11?

Users who continue to use IE11 for PowerSteering must accept all of the risks outlined in "Why are these changes being made?"

These risks include (but are not limited to):

  • Loss of functionality within the PowerSteering application
  • Lack of compatibility with new PowerSteering features
  • Security vulnerabilities as a result of updated security protocols

Users must also understand that any future issues that occur as a result of IE11 will not be addressed by the PowerSteering support team. If a reported problem occurs as a result of IE11 being used as the browser, the user will be notified but the issue will not be fixed by the team.

Note: PowerSteering customer issues will only be tested in either Google Chrome of Microsoft Edge.

Although PowerSteering will remain accessible through IE11 (or any web browser for that matter), it is strongly recommenced that all customers switch to one of the remaining supported browsers due to these risks.

 

What if I need to use IE11 for software applications from other vendors?

Certain PowerSteering customers may still need to use IE11 for backward compatibility with existing websites and applications. Thankfully, Microsoft Edge features "IE mode," which allows users to access organizational sites that only work in Internet Explorer to be opened in Microsoft Edge. This gives users a degree of legacy compatibility from IE11 as well as the modern functionality of Microsoft Edge.

For more information on this feature, see What is Internet Explorer (IE) mode? from the Microsoft online help, or speak with your organization’s IT Help Desk to discuss their plan to move you forward on to current technology.