Global Search

The Global Search functionality in PSA includes several features such as indexed results, auto-complete  and additional search categories.

This article details the Global Search functionality, including indexed results, auto-complete, additional search categories, and the 50-character input limit.

  1. In the Search box, enter the search terms you want to use. Note that maximum number of characters allowed in the Global Search field is 50.

    Enter Search Criteria

    Note: As you type in the search box, the indexed results begin to appear in a list format with a maximum of 5 results in each category.

  2. Select an item from the list of search results to open it.

    Complete your Search