Discover Upgrade Release Notes

December 2024 Update

The December 2024 upgrade brings new features to the Discover module.

New Drilldown within Key Drivers

Users can now find a new option within Key Drivers to view Matched Tiers. This will return all the categories/topics that appear alongside the selected driver within verbatims which allows users to understand the wider context supporting a given driver.

Recover BaseSheet

A new Recover BaseSheet will appear for all clients. This will include two new fields:

  • Root Cause Description

  • Root Cause Notes

Note: If a client does not use Recover, then they will see a blank report with a message displaying that there is no data to view.

Extra Filter Options on Response Rates

All meta fields can now be used as a filter on the Response Rates BaseSheet.

Sample Comments Performance Improvements

Loading performance improvements have been made to Sample Comments.