Enable automatic knowledge synchronization

The Administrator can enable automatic synchronization of RightAnswers content to designated Amazon S3 buckets by setting KnowledgeSyncEnabled to 'True'. 

• Setting Name: KnowledgeSyncEnabled

• Section Name: Knowledge Sync

• Description:Enables or disables the automatic synchronization of RightAnswers solutions to the designated Amazon S3 bucket.

• Valid values: True or False

• Default value: False

• Superadmin only?: No

To configure the KnowledgeSyncEnabled setting:

1. Open the Administrator Console.

2. Click Settings > Application Settings.

3. On the Application Settings page, click and expand Knowledge Sync.

4. Click and expand KnowledgeSyncEnabled.

5. In Setting Value, enter True. 

6. For adding the configuration at the company level:

   1. Click Add near Company/Group Values

   2. Under  Select Company, select the company for which you want to enable the knowledge synchronization to the designated Amazon S3 bucket.

   3. Select True under Value.

   4. Click Save.

7. Click Save Setting.