Configure session timeout duration

When your session expires due to inactivity, you will be redirected to the login page instead of the logout page, eliminating the need for manual sign-out. Before redirection, you will see the message stating, "Your session has expired due to inactivity. Please log in again to continue.".

The session timeout duration can be configured with the AllowedIdleMinutes setting, which defaults to two minutes. After this inactivity period, you will receive a warning: "You have been inactive for a while. For security reasons, we will automatically sign you out in 2 minutes. Tap the screen to stay signed in," before being redirected to the login page.

Setting Name: AllowedIdleMinutes
Section Name: Security
Description: The setting contains the session timeout duration in seconds till when the application can remain idle before it is automatically logged out.
Valid values: Positive number denoting the duration in seconds
Default value: 60
Superadmin only?:  Yes

To configure the session timeout duration can be configured with the AllowedIdleMinutes setting:

1. Open the Administrator Console.
2. Click Settings > Application Settings.
3. On the Application Settings page, click and expand Security.
4. Under the Security section, click and expand AllowedIdleMinutes.
5. To configure the session timeout duration at the company level:
   1. Click Add near Company/Group Values
   2. Under  Select Company, select the company for which you want to configure the session timeout duration.
   3. In Value, enter the session timeout duration (in seconds).
   4. Click Save.
6. To configure the session timeout duration at the group level within a company:
   1. Click the + icon beside the company name.
   2. Under  Portal Groups, select the group for which you want to configure the session timeout duration.
   3. In Value, enter the session timeout duration (in seconds).
   4. Click Add.
7. Click Save Setting.