How can I send the CRM-Tenrox Failure notification email to more than one recipient?
Multiple recipients can be notified of a failure that has taken place in the CRM-Tenrox integration process. When the failure notification email is generated, it will be sent to each recipient email address as specified.
This article covers how to setup the Failure notification email so that the Failure notification is sent to multiple email recipients.
Use case: Adam is tasked with setting up the Salesforce CRM failure notification email so that multiple stakeholders receive the notification. He can now easily complete the task by entering multiple semi-colon separated email addresses, in the Failure notification email box of the Salesforce CRM Integration Options page.
1. Access CRM Integration
- From the Icon bar click Settings.
- Select Organization.
- Click System.
- Click the CRM button to access the CRM Integration page.
2. Click Options
- Click the Options button to access the CRM Integration Options page.
3. Enter Email Addresses
- Enter semi-colon-separated email addresses in the Failure notification email box. When the failure notification email is generated, it will be sent to each recipient email address as specified.