About Exchange Connector

The Upland AccuRoute server communicates with your Microsoft Exchange Server through the Exchange connector. The Exchange connector is compatible with Exchange 2000/2003/2007 servers and Microsoft Exchange clusters.

The connector supports only one Exchange server; if necessary, you can add an Exchange connector to support each additional Exchange server. Do not configure more than one Exchange connector for the same Exchange server.

Note: Microsoft has discontinued support for Exchange 5.5 and, as a result, Upland Upland AccuRoutecan no longer qualify it with the current shipping version. You will need to contact your Account Manager for a quote to qualify this solution and purchase per incident support from Microsoft to support AccuRoute with this qualification.

If you upgrade your company's Exchange server, you must delete the Exchange connector and add it again.

Exchange connector requirements

Exchange 2000/2003 connector requirements

The Exchange 2000/2003 connector has the following requirements.

• Exchange System Manager installed on the AccuRoute Server system.

Note: You can access user profiles via the Exchange System Manager on the server. You cannot access user profiles from a Remote Administrator.

Permissions - When using Exchange 2000/2003, you must configure the following permissions.

• Exchange System Manager permissions

• Upland AccuRouteservice account permissions

• Active Directory permissions

• Permissions to access the Exchange 2007/2003/2000 mailbox store.

• Permissions for Routing group

Note: For information on how to configure these permissions, see Configuring Exchange 2000/2003 permissions.

Exchange 2007 connector requirements

The Exchange 2007 connector has the following requirements.

• Foreign connector - The Exchange server must have a Foreign Connector specified with an address type that is not SMTP. Valid address types are: FAX, FAX1, MYFAX, COW, PIG, CAT, MOOO.

• For general information on Foreign Connector, see http://technet.microsoft.com/en-us/library/aa996779.aspx.
  For information on how to create a Foreign Connector, see http://technet.microsoft.com/en-us/library/aa996397.aspx.
  For information on “Set-ForeignConnector” cmdlet to modify an existing foreign connector, see http://technet.microsoft.com/en-us/library/bb123789.aspx.

• Access permissions - Permission is needed to access the drop directory when creating the Exchange connector. For more information on the drop directory, consult Microsoft documentation at http://technet.microsoft.com/en-us/library/aa996779.aspx.

See also

Exchange Database Variables List

Adding an Exchange Connector

About Exchange Non-delivery Reports