The Dispatch component determines the appropriate delivery method for all inbound and outbound messages. You can have up to four instances of this component.
Normalization Properties
The Dispatch component converts a destination number into a fully qualified number that would be meaningful to someone located anywhere in the world. For example, if a user in the United States sends a fax to 123-4567, the Dispatch component converts this number to +1-XXX-123-4567 whereby + represents the international access code identifier, 1 represents the international access code for the United States, XXX represents the area code of the destination number, and 123-4567 is the destination number.
After converting the destination number into a standard, fully qualified number, the Dispatch component applies normalization rules to the fully qualified number so that the Modem Server can dial the number correctly from its respective location. For example, if the destination number is local to the Modem Server, normalization rules remove the leading digits from the destination number so that the Modem Server dials the number as a local call.
The installation program created a set of default normalization rules that should be sufficient for Modem Servers in the United States. For Modem Servers in the United Kingdom, create a new set of normalization rules.
Modifying the Normalization rules in the Dispatch component
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Start the Server Administrator.
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On the Start menu, click Upland AccuRoute >
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- Double-click Dispatch to open the Properties for Dispatch dialog box.
- Click the Normalization tab.
- Delete all normalization rules.
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Click the New button.
Create the following rule so that local faxes within the same area code in the UK will be normalized correctly.
If the number is * and its length is = to 6 digits (Use 7 if server is located in London)
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Remove 0 digits from the beginning.
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Remove 0 digits from the end.
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Add +44<destination area code> to the beginning.
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Add <leave blank> to the end.
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Type Local call <destination area code>, or something similar, in the Description box.
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Click OK.
- Click the New button.
Create the following rule so that international faxes will be normalized correctly.
If the number is 00* and its length is >= to 3 digits
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Remove 2 digits from the beginning.
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Remove 0 digits from the end.
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Add + to the beginning.
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Add <leave blank> to the end.
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Type International faxes, or something similar, in the Description box.
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Click OK.
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Click the New button.
Create the following rule so that faxes sent to 01* area codes will be normalized correctly.
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If the number is 01* and its length is = to 11 digits
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Remove 1 digits from the beginning
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Remove 0 digits from the end
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Add +44 to the beginning
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Add <leave blank> to the end.
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Type Faxes sent to 01* area codes, or something similar, in the Description box.
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Click OK.
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Click the New button.
Create the following rule so that faxes sent to 02* area codes will be normalized correctly.
If the number is 02* and its length is = to 11 digits
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Remove 1 digits from the beginning.
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Remove 0 digits from the end.
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Add +44 to the beginning.
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Add <leave blank> to the end.
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Type Faxes sent to 02* area codes, or something similar, in the Description box.
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Click OK.
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Click OK to save your changes to the Dispatch component.
Note: Important!A destination number assumes the international access code and area code configured in Phone and Modem Options in the Control Panel on the AccuRoute Server. If you do not have these options configured properly, the normalization process cannot work correctly. For more information on configuring these options in the Control Panel, consult Windows help.
Accessing the Dispatch component
To access the Dispatch component
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Start the Server Administrator.
On the Start menu, click Upland AccuRoute > -
On the console, expand the Server Administrator tree.
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Double-click Components. The Components are listed in the details pane.
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Double-click Dispatch to open the Properties for Dispatch dialog box.
Note: You can modify the number of instances for the Dispatch component in the General properties page. Do not modify this setting unless instructed by Technical Support.