Modifying a Normalization Rule

You can modify a Normalization rule by using the Server Administrator > Components node.

Modifying a Normalization rule

To modify a Normalization rule

For information about using wildcards in Normalization rules, see Wildcard use guidelines.

  1. Start the Server Administrator.
    On the Start menu, click Upland AccuRoute > Upland AccuRoute Server Administrator.

  2. Expand the Server Administrator tree.

  3. Double-click Components. The Components are listed in the details pane.

  4. Click Delivery Pending to open the Properties dialog box.

  5. Click Normalization to open the Normalization dialog box.

  6. In the Phone Number Normalization section, select the rule you want to modify.

  7. Click Properties. The General dialog box appears.

  8. Make modifications. For information on the properties you are modifying, see Creating a Normalization rule.

  9. When you have finished making the desired modifications, click OK to close the General dialog box.

Deleting a Normalization Rule

You can delete a Normalization rule by using the Server Administrator > Components node.

To delete a Normalization rule

  1. Start the Server Administrator.
    On the Start menu, click Upland AccuRoute > Upland AccuRoute Server Administrator.

  2. On the console, expand the Server Administrator tree.

  3. Double-click Components. The Components are listed in the details pane.

  4. Click Delivery Pending to open the Properties dialog box.

  5. Click Normalization to open the Normalization dialog box.

  6. In the Phone Number Normalization section, select the rule you want to delete.

  7. Click Delete. You are prompted to confirm the delete.

  8. Click OK. The rule is deleted.

See also

About Dispatch Component

Creating a Normalization Rule

Modifying a Normalization Rule

About United States Country Code